FAQs

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, MasterCard, Discover, American Express and PayPal. 

I PLACED AN ORDER, BUT NEVER RECEIVED A CONFIRMATION EMAIL?

If you do not receive an email within 2 hours of placing your order please check your spam/junk mail folder. If you still need assistance, please contact our Customer Care team at info@bellizafashion.com

HOW DO I KNOW WHAT SIZE TO ORDER?

We have a sizing chart that can be found at the bottom of any page for your convenience.

I LOVE AN ITEM BUT IT'S OUT OF STOCK, WHAT SHOULD I DO?

We get new items weekly, and often restock our most popular items. You can send us an email and we can let you know how soon we will be getting your item in.

CAN I RETURN SALE ITEMS?

Sale items are final sale and cannot be returned. Additionally swimwear and bodysuits are non-returnable.

DO YOU SHIP INTERNATIONALLY?

YES, we certainly do!! The default pricing on our site is in CAD, the conversion rate depends on your issuing credit card company used on the transaction. You may change the currency of the page to your preference at the top of the Home Page. Our checkout page will default to CAD. 

Delivery times can be checked at the bottom of any page under Shipping. Delivery may be delayed depending on your country's customs. We are not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.

IS MY PERSONAL INFORMATION SECURE ON YOUR WEBSITE?

Our website is always safe and secure, you can find more information under our Privacy Policy link at the bottom of any page.

I STILL HAVE A QUESTION THAT I CAN'T FIND ON YOUR WEBSITE!

No problem, we would be more then happy to answer any questions you may have. Please email us at info@bellizafashion.com and one of our team members will get back to you shortly.

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